Understanding the warranty coverage and support process for your FP700 is important. This lesson outlines the general warranty principles, coverage periods for key components, and common exclusions

Warranty Period Overview:

TopxGun provides a warranty for its products starting from the activation date. The specific duration varies depending on the component. Here’s a general overview (always confirm the exact terms provided with your specific purchase):

Note: The 15-day period for items like the body, pipes, cables, and propellers typically covers initial manufacturing defects.

Obtaining Service & Support:

Troubleshooting: First, consult the user manual and this tutorial series, particularly the Troubleshooting lesson (Lesson 17). Check the Agri Assistant App for error messages.
Contact Support: If you cannot resolve the issue or suspect a hardware defect potentially covered under warranty, contact TopxGun customer support or authorized dealer.
Provide Information: Be prepared to provide details about the issue, your drone’s serial number, flight logs, and proof of purchase.
Repairs: Follow the instructions provided by support for diagnosis and potential repair procedures.

Exclusions from Warranty Coverage:

Please be aware that the warranty generally does not cover damage or failures caused by:

Accidents caused by human factors (collisions, burning) not inherent to the product itself.
Unauthorized modifications, disassembly, or opening the casing without official guidance.
Incorrect installation, use, or operation not following the official user manual.
User self-repair or component installation not following official guidance.
Circuit modifications not guided officially; use of non-official batteries or improper chargers.
Any flight operation that does not follow the product manual.
Operating in adverse environmental conditions (strong winds, rain, sandstorms, etc.).
Operating in complex electromagnetic environments or near strong interference sources (mining areas, high-voltage lines, etc.).
Interference from other wireless devices (transmitters, Wi-Fi signals, etc.).
Exceeding the rated take-off weight.
Forced flight with aging or damaged components.
Using unreliable or incompatible third-party components not certified by TopxGun.
Insufficient battery discharge (e.g., crashes due to overly depleted battery) or using faulty batteries.
Data loss not related to the product itself.
Faults caused by the use of third-party products.
Failure to perform regular maintenance according to specifications.
Improper maintenance or loss of control caused by maintenance hazards.

Keep your proof of purchase and warranty documents safe.